The fast, safe and ecological transport of medical sample materials is of central importance for us. Thanks to our collaboration with swissconnect, the lab samples reach us in the shortest time from across Switzerland. We analyse these and report the findings to our customers in record time – 24/7.
Laboratory diagnostics are the basis for clinical decisions
Rapid and accurate laboratory diagnostics are the basis for around 70% of clinical decisions. To ensure that the findings are reported to the patient or the doctor as quickly as possible, the fast transport of the medical sample material from the place it was taken to the nearest Viollier AG lab is crucial. The analysis results are generally available within less than 90 min of receipt of the sample or following post-prescription. Every day, around 110 Viollier AG customer service staff pick up a huge number of diverse samples from doctors and hospitals throughout Switzerland. Once the regional customer service tours are completed, the analyses are then also handed over to swissconnect couriers at various locations throughout the country. These ensure that the sample materials are transported quickly, safely and ecologically by train to be analysed subsequently in the world’s most modern lab centre.


Customer proximity and digital solutions as a competitive advantage
In addition to the lab centre in Allschwil, Viollier AG’s over 700 employees are present at 37 other locations throughout Switzerland. The Customer Service Center assists and advises customers 24/7 and among other things also organises emergency transport for particularly urgent medical test material. To this end, Viollier AG staff order a courier digitally in the customer login area at swissconnect ag and this courier carries out the express delivery in the shortest time possible. With v-consult, Viollier AG offers their customers a fully-integrated digital solution for clinical laboratory prescription; it optimises processes and allows, for example, lab results to be accessed independent of time and location. This means that customers receive their results as quickly and easily as possible.



Are you looking for an express logistics partner for medical sample material throughout Switzerland?
Whether on the telephone, via e-mail or a visit in person – we’re here for you.